- Circulate marketing emails and communications such as product promotions & offers, competitions and other relevant content.
- Contact potential customers to discuss opportunities.
- Send documentation relating to purchases made via our website or in-house team.
Privacy Policy
The Independent Heating Company Ltd t/as Independent Heating & Cooling handles personal information in compliance with the General Data Protection Regulation (GDPR). We understand the importance of the fair and lawful collection and processing of personal data and fully adhere to the principles set out in the Regulation.
Information that is gathered from visitors
In common with other websites, log files are stored on the web server saving details such as the visitor’s IP address, browser type, referring page and time of visit.
Cookies may be used to remember visitor preferences when interacting with the website.
When an enquiry is made through the Contact Us section of the website, the visitor’s email and name will be stored on the server.
How the Information is used
The information is used to enhance the visitor’s experience when using the website to display personalised content and possibly advertising.
E-mail addresses will not be sold, rented or leased to 3rd parties. E-mails may be sent to inform you of news of our services or offers by us or our affiliates.
Visitor Options
If you have subscribed to one of our services, you may unsubscribe by following the instructions which are included in e-mail that you receive.
You may be able to block cookies via your browser settings but this may prevent you from access to certain features of the website
IP Addresses
Your IP Address, this is a string of numbers unique to your computer that is recorded by our web server when you request any page or component on the Website. This information is used to monitor your usage of the Website.
Cookies
Overview
When someone visits this website, we collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to different parts of the site and for system administration purposes. We collect this information in a way which does not identify anyone. We do not make any attempt to find out the identities or personal information of those visiting this website without making that clear.
Use of Cookies
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. Most web browsers allow some control of cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit: https://www.aboutcookies.org/
The cookies used on this website are as follows:
Google Analytics
Visitors to this website who have javascript enabled are tracked using Google Analytics. Google Analytics collects the following types of information from users:
Type of user (web browser) used, software manufacture and version number, keywords used to access the site, type of operating system, screen colours, javascript support, flash version, screen resolution, network location and IP address, location – country, city, state, region, county, or any other geographic data, hostname, bandwidth (internet connection speed), time of visit, pages visited, time spent on each page of the website, referring sites.
This data is used to optimise our website for our visitors, however we will on occasions, use this data for marketing purposes, i.e. this data could be used to tell potential advertisers how many visitors we get to the website, where our visitors come from, what landing page they arrive on etc.
This data DOES NOT include any personalised identification information such as; names, telephone numbers, email addresses, mailing addresses, social security numbers, bank account numbers, credit card information.
We then use the information to compile reports and to help us improve the site and target our marketing. These cookies are used to store information, such as the time that the current visit occurred, whether the visitor has been to the site before and what site referred the visitor to the web page. Google Analytics collects information anonymously and reports website trends without identifying individual visitors.
For more information on opting out of being tracked by Google Analytics across websites you use, visit this Google page: https://tools.google.com/dlpage/gaoptout. You can find out more about Google analytics and its policies at https://marketingplatform.google.com/about/.
YouTube
We may embed videos via YouTube, and pages with embedded videos may set cookies on your computer, which are used to track interactions e.g. the number of times a video has been watched or shared. To find out more please visit YouTube’s embedding videos information page and privacy policy: https://policies.google.com/privacy
Google+
Some pages on the site may be integrated with Google+ for sharing content, liking content, and displaying content from Google+. These links may cause cookies to be set on your computer. To find out more please visit Google’s privacy policy: https://policies.google.com/privacy
Facebook
Some pages on the site may be integrated with Facebook for sharing content, liking content, and displaying content from Facebook. These links may cause cookies to be set on your computer. To find out more please visit Facebook’s privacy policy: https://www.facebook.com/privacy/policy/
Twitter
Some pages on the site may be integrated with Twitter for sharing content, liking content, and displaying content from Twitter. These links may cause cookies to be set on your computer. To find out more please visit Twitter’s privacy policy: https://x.com/en/privacy
LinkedIn
Some pages on the site may be integrated with LinkedIn for sharing content, liking content, and displaying content from LinkedIn. These links may cause cookies to be set on your computer. To find out more please visit Linkedin’s privacy policy: https://www.linkedin.com/legal/privacy-policy
Instagram
Some pages on the site may be integrated with Instagram for sharing content, liking content, and displaying content from Instagram. These links may cause cookies to be set on your computer. To find out more please visit Instagram’s privacy policy.
Independent Heating & Coolings’ role in data collection and processing
Under the GDPR, Independent Heating & Cooling is classified as both the ‘data controller’ (the body responsible for determining the purpose and means of processing personal data) and the ‘data processor’ (the body responsible for processing personal data).
Personal Data
This notice refers to the collection and handling of personal data – namely information that could be used to identify an individual, such as name, email address and postal address.
What information do we collect and why?
Independent Heating & Cooling collects information about its customers, potential customers and other interested parties for a number of reasons. This could refer to both individuals and organisations. Primarily we collect non-sensitive personal data such as names, email addresses, telephone numbers company names and job roles in order to: