IHC Commendation

We have been using IHC for a few years and during that time have become aware of how professional and competent their engineers are, especially in solving problems with a HWS Boiler that had baffled previous contractors.

When the decision to replace the old gas boiler was made, a cost comparison for a like for like gas solution was sought by looking at a few contractors, and IHC were competitively priced. It was then logical to ask IHC to propose an Air-Source Heat Pump solution, allowing us to move further away from gas and utilising green electricity. The initial location of the heat pumps was not ideal for a variety of reasons, but IHC were always prepared to listen to suggestions, and ultimately, they delivered a system that is not visible to staff or the general public and provides no sound or air pollution for the residential neighbours.

The removal of the old equipment, and installation of the heat pumps, buffer vessel, pipework and ancillary equipment was carried very professionally and in a timely manner. When finished, the bare pipework was like a work of art and so well thought through but now fully insulated to the highest standards.

We opted for the Covert control system as the cost of modifying our existing BMS was too much, but this gives us the ability to remotely log in to the controls to both make operational changes where needed, or view alarms. Shortly after commissioning, we did see an alarm, and within an hour and one email IHC saw the alarm, responded with an engineer who knew what the fix was, and the fault was fixed the same day.

Whilst the project overall involved considerably more expense than a simple like-for-like gas boiler swap, we have reduced our CO2 emissions and our reliance on non-renewable natural gas energy.

I wouldn’t hesitate to recommend IHC to anyone and will look to partner with them on a solution for our ageing HWS gas boilers in the near future.

John Deans

Site Services Manager

Buhler UK Ltd

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What Our Customers Say

    
 
 
       Posted on Google  
   
   Paul Lee 
 11/07/2025
 
 
 Trustindex verifies that the original source of the review is Google. We have used IHC on various occasions over last few years and i would highly recommend them, their professionalism, quality of work, communication and tidiness is of the highest standard
  
 
      Posted on Google  
   
   Delfin 
 01/07/2025
 
 
 Trustindex verifies that the original source of the review is Google. We've used IHC for many years and have always found them to be reliable, professional, and friendly. It's a pleasure working with a company that values long-term relationships and consistently delivers excellent service.
  
 
      Posted on Google  
   
   Findon Valley Free Church 
 11/06/2025
 
 
 Trustindex verifies that the original source of the review is Google. We have used IHC for many years to service or main church boiler and have always been happy with their service. Recently, we had the need for a new boiler for the heating and hot water in another part of the church. IHC provided a very competitive quote and carried out the work in a timely and efficient manner. The engineers were polite and tidied up after themselves. The communication was clear throughout the process and we will continue to use them and any additional services we may require.
  
 
      Posted on Google  
   
   Alison Miller 
 04/09/2024
 
 
 Trustindex verifies that the original source of the review is Google. Professional, friendly and efficient. Extremely understanding when visiting our school which was in chaos due to summer works. Previously been more than helpful with breakdowns/issues. Would highly recommend.
  
 
      Posted on Google  
   
   Theo Dowse 
 19/08/2024
 
 
 Trustindex verifies that the original source of the review is Google. Fantastic professional service from initial contact right through to completion as well as subsequent routine maintenance. Always quick to respond and an expert installation. Thoroughly recommend IHC to anyone who is interested in their services.
  
 
      Posted on Google  
   
   Theodore Winstone 
 12/08/2024
 
 
 Trustindex verifies that the original source of the review is Google. IHC are a great company to deal with from start to finish. The quote was completed in a timely manner and was competitive, the installation was also completed to a very high standard and everyone I dealt with at IHC was professional, friendly and efficient.
  
 
      Posted on Google  
   
   Simon Harrington 
 05/06/2019
 
 
 Trustindex verifies that the original source of the review is Google. Efficient and competent engineers backed by friendly family-run head office.  I have to put all work out to tender but IHC normally come in with a competitive price.
  
 
  
  
 
 
   Google rating score: 5.0 of 5, based on 7 reviews

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